Too bad all my positive "first" impressions on Café Boheme just vanished after I experienced their service. After we placed our orders (I was the last person) we already did noticed their slow service. It will probably take for about 20-30 minutes before they finish to prepare a drink. Since I was the last person who ordered, my friend noticed that the barista isn't preparing any drink anymore. She went up to them and asked for my drink. They all looked confused and checked the scattered order sheets on their table. As expected, they placed my order and got my money, and yet forgot to prepare my drink. I was so furious I wanted to bitch out and cancel my drink as they prepare but I was too tired and I was feeling sick already. As I received my drink, I asked the barista in front of me how much is the oatmeal cookie. She doesn't even know the prices of their menu. How disappointing. She asked the other barista for the price in front of me. It was so irritating. I asked for an evaluation form and they said they don't have one, said sorry for not placing my order, blamed the other barista, etc.
My point is.. In every coffee shop, or even restaurants.. its an SOP to provide an evaluation form for the customers right? Before they hire an employee, one should go through training and master all their menu. Scattered order sheets are never impressive to the eyes of customers, no wonder why they forgot to prepare my drink.
Café Boheme is located in front of Tides in BF. I wouldn't recommend. Bad service. Should've just walked at the near by Starbucks.
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